Here are the core competencies that I adhere to as a coach.

Positive and professional approach throughout the session

Establish clear, SMART goals

Explore reality of the current situation

Use of purposeful open-ended questions

Coach demonstrates Level 3 listening

Acknowledgement of client’s values

Recognises and handles client’s limiting beliefs

Demonstrates awareness of client’s tone and pace

Challenges client when appropriate

Gives clarity of feedback

Draws out client’s strengths

Allows silence for client to think and reflect

Coach remains non-judgemental, respectful and empathetic

Demonstrates awareness of client’s thinking style

Keeps to client’s agenda

Keeps client focused on the goal

Maintains a balance of listening and talking

Checks client’s level of commitment

Ensures client establishes clear, agreed action plan with deadlines

Ensures client reiterates goal

Ensures client reiterates action plan

Manages the coaching process within the timeframe