Timely Coaching - Updated Cookie Policy - March 2025
COOKIE POLICY
What’s a cookie?
A "cookie" is a piece of information that is stored on your computer’s hard drive and records how you move around a website. This allows the website to present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.
Cookies are used by nearly all websites and do not harm your system.
How can you manage cookies?
You can check or change the types of cookies you accept within your browser settings. You can block cookies at any time by activating the settings on your browser that allow you to refuse the settings for all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.
How do we use cookies?
We use cookies to track your use of our website. This helps us understand how you use the site and track patterns regarding your usage. This information helps us develop and improve our website, products, and services.
Cookies are either:
Session cookies: These are only stored on your computer during your web session and are automatically deleted when you close your browser. They usually store an anonymous session ID, allowing you to browse a website without having to log in to each page, but they do not collect any personal data from your computer.
Persistent cookies: These are stored as a file on your computer and remain there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics.
Types of cookies we use:
Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as accessing secure areas. Without these cookies, the services available on our website cannot be provided. These cookies do not gather information about you that could be used for marketing.
Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources, and see which parts of the site are most popular.
Functionality cookies: These cookies allow our website to remember the choices you make and provide enhanced features. For instance, they may be used to provide services you have requested, such as scheduling a coaching session or interacting with content.
Marketing and third-party cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
Retention Periods
The length of time cookies are stored on your device varies depending on the type of cookie. Session cookies are deleted when you close your browser, while persistent cookies remain on your device until they expire or are deleted by you. We provide specific retention periods for each type of persistent cookie we use:
Google Analytics cookies: Retention period of up to 2 years.
User Rights
As a user, you have the following rights regarding the personal data collected through cookies:
Right to be informed: You have the right to be informed about the collection and use of your personal data.
Right of access: You have the right to access your personal data and supplementary information.
Right to rectification: You have the right to have inaccurate personal data rectified or completed if it is incomplete.
Right to erasure: You have the right to have your personal data erased under certain conditions.
Right to restrict processing: You have the right to request the restriction or suppression of your personal data under certain conditions.
Right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
Right to object: You have the right to object to the processing of your personal data in certain circumstances.
Third-Party Cookies
Please note that third parties who advertise on our website or provide external services (such as web traffic analysis) may also use cookies over which we have no control. These cookies are likely to be analytical, performance, or targeting cookies.
Third-Party Services and Their Cookies
Our website uses cookies from third-party services to enhance user experience, provide analytics, and deliver personalised advertising. Below is detailed information about these third-party services, the cookies they use, and how they use them:
Google Analytics
Purpose: Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. It helps us understand how visitors interact with our site, identify trends, and improve our website’s performance.
Cookies Used: _ga, _gid, _gat, AMP_TOKEN, gac
Data Collected: Anonymous user data, including IP address, browser type, referring/exit pages, and operating system.
Privacy Policy: Google Analytics Privacy Policy
Google Workspace (Gmail, Google Meet, and Calendar)
Purpose: Google Workspace is used for communication, scheduling, and collaboration.
Cookies Used: Various session and persistent cookies.
Data Collected: Information related to email, scheduling, and user interactions.
Privacy Policy: Google Workspace Privacy Policy
Zoom
Purpose: Zoom is used for virtual coaching sessions.
Cookies Used: Session and authentication cookies.
Data Collected: Information about session participation.
Privacy Policy: Zoom Privacy Policy
Squarespace
Purpose: Squarespace is our website host and may set cookies for website functionality and analytics.
Cookies Used: Site functionality and analytics cookies.
Data Collected: User behaviour data.
Privacy Policy: Squarespace Privacy Policy
Stripe
Purpose: Stripe is used to process payments for coaching services.
Cookies Used: Session and fraud prevention cookies.
Data Collected: Payment details, billing data, and transaction history.
Privacy Policy: Stripe Privacy Policy
Consent Mechanism
By using our website, you consent to our use of cookies in accordance with this policy. You can withdraw your consent at any time by changing your browser settings to block cookies or by using the opt-out mechanisms provided by Google Analytics and other third parties.
Changes to Our Cookie Policy
We may update our cookie policy from time to time to reflect changes in our practices and services. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically for any updates or changes.
Contact Us
If you have any questions or concerns about our cookie use or this cookie policy, please contact us at jacqui@timelycoaching.co.uk